Infrastructure Engineer

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Infrastructure Engineer

We're looking for talented infrastructure engineers to take our Ghost(Pro) platform to the next order of magnitude in scale, reliability and performance 🚀

Full-time · Remote

Hey there! We're looking for a new member to join the Ghost team, maybe that's you?

We're a non-profit organisation on a mission to create modern, independent publishing technology to power the future of online journalism.

This is not a rocket-ship. You won't find any unicorn glitter or exponential curves around here, just a real company with a sustainable business which has been profitable from year 1 and has been growing healthily ever since. Currently our Annual Recurring Revenue is $3,200,000. We're very transparent about our mission and our metrics, you can read all about us.

Ghost is a full stack web application for running independent publications. It’s one of the most popular modern open source projects in the world, and is used in production by tens of thousands of websites and companies.

Chances are you've already visited and read sites which run on Ghost. Our users range from hugely popular bloggers like Jeff Atwood, Troy Hunt and Joel Gascoigne - through to some of the world's largest organisations like Apple, Square, DuckDuckGo, OpenAI, Buffer, CloudFlare, Digital Ocean, Mozilla, Tinder, OkCupid and many, many more.

Ghost as a business is made up of two primary products:

  • Ghost - An open source CMS/app which can be used for free by anyone
  • Ghost(Pro) - A fully managed hosting platform with powerful automation

The platform is targeted at professional/business users, and in turn funds the entire company to build free, open source software for everyone.

As the company grows, we’re looking for an experienced infrastructure engineer to join the team and lead the development of our Ghost(Pro) platform and services. This is a key role with plenty of freedom to help architect a real production system which is already serving close to 1 billion requests each month - with a ton of room for improvement.

About the job  

This role has a time zone requirement due to the way the team works. We're only able to accept applications from candidates in UTC +0 to UTC +12 timezones.

This is a key role in a small team with plenty of freedom to help architect the platform behind Ghost(Pro) - which is already serving close to a billion requests each month. You'll be responsible for building and maintaining the tech we use at all levels in our stack: storage, databases and containerised applications all the way through to request routing, CDN integration and email deliverability. You'll also be involved in collaborations with other areas of the business - for example integrating Ghost(Pro) with billing and support systems.

All our infrastructure is managed and deployed through config management and supported by a lot of custom code - so being comfortable with git and software development (preferably Node/Python) is a must. Our infrastructure comprises about 100 servers across two datacenters, running Ubuntu and managed with Saltstack, sitting behind a fairly deep CDN integration. Most common tech across our instances includes MySQL, Varnish, OpenResty/Nginx, LXC, Gluster, and a whole lot of Node.js.

The team behind Ghost(Pro)'s infrastructure spans multiple timezones so incident management responsibilities typically follow the sun. However - this role does include an on-call requirement for weekends and holiday cover. On-call is a shared team responsibility, and our pay ranges and offers are inclusive of compensation for on-call responsibilities.

Skills and experience 

  • 5+ years experience in an operational infrastructure role
  • The ability to automate, automate & automate more
  • Experience and confidence in managing, deploying and maintaining complex projects across several different environments
  • Experience specifically relating to web hosting at scale, containerisation and continuous delivery
  • Exceptionally clear communication, especially when identifying and responding to infrastructure failures
  • Managing infrastructure requirements and optimisations based on app performance and user load scenarios
  • Distributed systems, database clustering and replication management
  • Platform monitoring and observability
  • Backup and DR planning, plus common security issues and mitigation strategies

Who you are 

  • Fiercely independent. All teams at Ghost operate fairly autonomously, and all team members are responsible for helping make decisions about what needs to be done. 
  • An active collaborator. We look for people who actively want critical feedback on their work early and often, and who get a kick out of refining and pushing what they do as a collaborative process because it creates a better end result.
  • Meticulous about quality. Quality matters a great deal in everything we do, whether that's engineering, content or design — we care about creating things which we're proud of.
  • A clear communicator. As a remote team which communicates almost exclusively through writing — concise, written communication is essential.
  • Humble but opinionated. We enjoy working with smart people who have lots of ideas, yet are happy to discard their former opinions whenever a better way of doing things presents itself.

All jobs at Ghost come with

💵 Competitive salary
Pay ranges are decided based on role, the skills required and location. The pay range for this role is between $70k-$100k USD. 

🌍 Work from anywhere
From a home office, or travel continuously if that's your thing. Everything we do is online. As long as you have wifi, you're all set.

💻 Hardware 
A laptop and a $500 hardware budget. 

🏢 Co-working  
If you prefer to work from a co-working space, we'll help pay for it.

📚 Continue your personal development
There's a budget for attending conferences, taking courses, and purchasing books.

✈️ Twice annual international team retreats
The last few trips have taken us to Dubai, Thailand, Austria & Egypt.

📅 Last Friday of the month off! 
We close the office on the last Friday of each month. Enjoy!

🏝 Unlimited paid vacation
In fact - if you don't take a minimum of a 2 week break yourself, we'll kick you out of the office in December.

👶 Paid parental leave
When the time comes to welcome a new member of the family, we offer 3 months fully paid parental leave.

📈 Pay-reviews
Everyone at Ghost receives an annual pay review.

🐶 Dog friendly office
Just kidding we literally don't have an office. So, um. Feel free to work with your dog. 

Cats are cool, too.

Who you'll be working with

Matt 🇬🇧

Engineering Manager

James 🇦🇺

Infrastructure Engineer

David 🇬🇧

Infrastructure Engineer

Sam 🇬🇧

DevOps Engineer

Our hiring process 

We receive a lot of applications for each position. A real human member of the Ghost team will review each one, so take your time and make your application stands out. Our hiring process and timeline can vary from role to role, but typically you can expect -

Step 1: We'll review your application to screen for a variety of criteria.

Step 2: A video call with the hiring manager and a member of the operations team so we can get to know each other a little better. It's an informal call, there's nothing to prepare.

Step 3: A second video call usually with the hiring manager and another member of the hiring team. This call has a more technical focus and gives you the opportunity to find out what might be like to be a member of the Ghost team.

Step 4: A paid trial project - typically 20-30 hours of work. This provides a great opportunity to understand what it's like to work with each other, prior to pursuing a full time offer.

Step 5: A video call with one of our co-founders, either Hannah our CTO, or John, our CEO.

Step 6: An offer 🎉

How to apply  🚀

The button below will take you to the application form for this position where you can tell us more about yourself. Or, if you know someone who would be a great fit - maybe send them a link to this page?

Not the right role for you?

If this role isn't right for you, but you're interested in hearing about other roles that open up in future, you can subscribe to our careers mailing list! We never use this list for any promotional emails, marketing, or anything else.